By Blair Pleasant August 27, 2015
What keeps IT managers up at night? Security issues – and for good reason. When it comes to business communication systems, there are lots of reasons for concern – denial of service (DoS) attacks, eavesdropping, VoIP phishing (Vishing), and toll fraud.
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By Blair Pleasant August 10, 2015
Unified communications and cloud solutions offer benefits to all types of users, and one of the biggest beneficiaries of these solutions is the education segment, including K-12 schools. I recently spoke with Don Ringelestein, Director of Technology for the West Aurora School District 129 in Aurora, IL to discuss their cloud communications solution.
By Blair Pleasant July 6, 2015
Group & Pension Administrators (GPA) focuses on providing high-quality and custom healthcare benefit management solutions to self-insured employers, from cost-management services to patient care. GPA wanted to “get out of the hardware business” and deployed Mitel’s cloud services for its business communications and contact center needs.