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Applied Voice & Speech Technologies Businesses are employing unified communication solutions for competitive advantage: they are proven to increase mobility and productivity, thus encouraging positive customer relations. A complete unified communications offering includes both real-time and messaging capabilities. Also, to be most effective, today’s businesses need flexible, scalable solutions that are easy to manage. While some vendors offer bits and pieces, AVST propels messaging into the 21st century with a complete set of best-of-breed, non-proprietary unified communication solutions. Answering Communication Needs Employees who are often mobile but always required to stay connected rely on AVST to promote effective real-time communication and message management. Customers who need answers appreciate the fast response made possible through unified communications technology. Overall, both employees and customers experience enhanced communication, improve mobility and increase productivity. Real-Time Communication AVST capabilities increase real=time communication. It connects callers to recipients via voice-activated, call completion features. It also connects employees to information and co-workers for fast responses. Message Management AVST capabilities streamline message management. It allows users to obtain all messages from one location, whether via phone, computer or the Internet. AVST Capabilities AVST powers effective communication with award-winning capabilities. A few features: Speech-enabled automated attendant - manages all incoming calls and is directed via simple voice commands. Voice-activated access to messages - provides users the ability to navigate and manage messages-voice, fax and e-mail-from any phone. Locate -“finds” employees at secondary numbers, such as a cell phone. Return call - allows users to record a live conversation for later reference. Record call – allows users to record a live conversation for later reference. Immediate message notification – provides users the ability to respond quickly by receiving pager or SMS notification, or an outcall announcement of message. Call from contacts – enables users to call other employees, unique phone numbers, or people listed in their contacts database through the use of a speech-enabled personal assistant. Text-to-speech e-mail with voice reply – allows users to listen to e-mails and fax headers and immediately reply with a voice message that is delivered to the sender in a .WAV attachment. Unified messaging from the desktop – allows users to receive and manage all messages – voice, fax, and e-mail – in a single E-mail inbox. AVST Brochure on CallXpress Unified Communications More AVST Products are available - contact American Telecom Solutions for details (888) 600-2287.

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